Shipping

NATIONAL SHIPPING

We can offer free shipping on all domestic orders base on the order quantity. Orders are processed within 24 hours of being received Monday to Saturday. Average delivery time is 24 hours to 3 business days. We ask that you allow a maximum of 2 to 3 business days before contacting us with any questions regarding an order if not delivered in time. Please advise us if there are any special delivery requirements. Tracking numbers are provided for all orders.  For order inquiries you may contact us for more detail. Upon placing an order,  Please note that we process orders as they are received. Our goal is to make sure that all orders received before 2PM EST are shipped same day (excludes holidays only). This includes any shipments that are drop shipped by our various vendors.

INTERNATIONAL SHIPPING

Currently we also ship to Australia, Canada, Germany, Italy, New Zealand, Switzerland, United Kingdom and many more. Please make sure you advise us on your country when checking out to see the shipping rates. For other countries please contact us with the products you are purchasing alongside the shipping detail so we can be able to provide you with a shipping quote. We try to ship orders within 24 hours once the order has been processed, except for ipuff products which ship at 48 hours (Not including weekends). For large orders insurance and a signature might be required to deliver for your safety. Depending on the destination of the shipment.  We work with: USPS, UPS, FEDEX and more. 

CANCELLATION/REFUND POLICY

before we are selling various products, we give priority to quality. Due to the nature of these products there are limitations to what can be returned. You may return any unused factory sealed products for a refund after 7 days of purchase at the original purchase price minus a 20% restocking and shipping fee. Customers must also pay for the return shipping.  But if you receive the wrong order or defective product, we will replace it or compensate for any inconvenience caused, no questions asked. If packaging is open there are no returns provided. If you have any questions please contact us for further assistance at info@thecrownohempfarm.com .